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Parents Gateway

About the Parent Gateway Mobile App

The Parent Gateway(PG) Mobile App is an initiative by MOE to enable parents to interact with schools more conveniently on administrative and financial matters. Parents will also be able to use this app to stay updated on school’s programme and activities. 

The PG App will be implemented in all schools over the course of 2019. If you have two or more children and they are in different schools, you will be able to receive notifications for all your children on the same PG App. 

The free app will bring several benefits, including: 
  • Providing parents with timely information about school events
    (eg, enrichment and CCA activities) 
  • Enabling parents to perform a range of functions including giving consent for school trips 
  • Reducing usage of paper and decreasing environmental impact (hard-copies will no longer be provided) 

We strongly encourage all parents to download and use the PG App as it will bring significant benefits for parents, teachers and the school. 

Cedar Primary School will use PG to communicate with parents from 2019

Currently, we send letters to parents through hard-copies that students pass to their parents. These include letters about termly / ad-hoc activities, as well as letters from the General Office about finance or billing matters.  From 2019, the school will communicate with parents through MOE’s Parents Gateway (PG) Mobile AppThe timeline for implementation will be as follows: 

February 2019
Registration phase 
  • Parents to download the PG App onto their mobile phone (available on both iOS and Android platforms) 
  • Perform a one-time registration process You may refer to the step-by-step guide below

1 March 2019

Transition phase
  • Parents will continue to receive hard-copy letters through their children 
  • School will send out the same letters through the PG App 

1 July 2019 onward,

Implementation phase
  • The school will stop sending hard copy letters to parents with access to PG App
  • The school will continue to send hard copy letters to parents without access to PG App

If you have any questions, please contact
Mr. Ivan Foo
HOD/ICT, Cedar Primary School
Email:  foo_yong_chin_ivan@moe.edu.sg
Tel: 6288 5633

Step-by-Step Guide - Setting up the PG Mobile App

Step 1 – Setup your SingPass and 2FA 

  • SingPass and 2-Factor Verification (2FA) is required to access the PG App. 
    SingPass is available to all Singapore Citizens and Singapore Permanent Resident parents. If you have not yet registered for SingPass, or 2FA, please visit the SingPass website to do so. If you are not a Singapore Citizen or Singapore Permanent Resident (PR), you may also visit the SingPass website to find out if you are eligible for SingPass.

  • You may also scan the QR codes below to access the respective portals

Singpass registration.png2FA Activation.png

Step 2 – Download the Parents Gateway Mobile App
  1. Open the Apple App Store or Google Play Store app on your mobile phone. 
  2. Search for the ‘Parents Gateway’ mobile app 
  3. Download and install the app onto your phone. 
  4. Enable ‘Allow Notifications’ to receive push notifications.
    Note: Supported OS Versions - Android 6.0 or later & iOS 9.1 or later
You may also scan the QR codes below to access the respective portals

QR Code PG Android.pngQR Code PG IOS.png

Step 3 – One-Time On-boarding


Tap on “Log in with SingPass” 

 2 Log in with your SingPass (2FA)PG_Setup_step2.png
 3Tap on “Retrieve” to retrieve your child(ren)’s information.
 4Tap on “Done” to complete the registration process.
 5You should see your child(ren)’s school announcements and activities.